Frequently Asked Questions
Have Questions?
Find answers to commonly asked questions about our services and offerings.
Can I trust the quality of the furniture and homeware products on Furnik.com?
At Furnik.com, we understand the importance of quality when it comes to furniture and homeware. That's why we carefully curate our collection to ensure that every product we offer meets our high standards. From the materials used to the construction process, we prioritize quality at every step. Additionally, we work with reputable manufacturers and brands known for their craftsmanship and durability. Rest assured that when you shop with Furnik.com, you'll receive stylish, affordable, and high-quality furniture and homeware that will stand the test of time.
How can I be sure that the furniture will fit in my space?
We understand that choosing the right furniture size for your space is crucial. To help you make an informed decision, each product on Furnik.com includes detailed dimensions. You can find this information in the product description. Before making a purchase, we encourage you to measure your space carefully and compare it to the product dimensions provided. If you have any doubts or need further assistance, our customer support team is always available to help guide you in selecting the perfect furniture for your space.
What payment options are available on Furnik.com?
We offer a variety of payment options to make your shopping experience convenient and secure. You can pay for your order on Furnik.com using major credit cards, such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal, Apple Pay, and Google Pay. Whichever method you choose, rest assured that your payment information will be protected and encrypted for a safe and secure transaction.
How long does shipping take?
We understand that getting your furniture and homeware products in a timely manner is important to you. The shipping time will depend on the specific product you ordered and your location. To provide you with accurate and up-to-date information, we display the estimated delivery time on each product page. Once your order is placed, we will send you a confirmation email with tracking information, so you can easily monitor the progress of your shipment. If you have any concerns about the delivery timeline, our customer support team is ready to assist you.
Do you offer assembly services?
Some of our furniture products may require assembly. To make your life easier, we offer assembly services for select items. You can find this information in the product description or by contacting our customer support team. If assembly services are available for a specific product, you can add it to your order during the checkout process. Our professional team will then assemble the furniture for you, ensuring that it is done correctly and efficiently.
Is there a return policy?
We want you to be completely satisfied with your purchase from Furnik.com. If for any reason you are not, we offer a hassle-free return policy. You can return eligible items within 30 days of delivery for a refund or exchange. Please note that to qualify for a return, the item must be in its original condition and packaging. For more information on our return policy or to initiate a return, please visit our Returns page or reach out to our customer support team.
Can I cancel or modify my order after it's been placed?
We understand that circumstances may change and you may need to cancel or modify your order. If you wish to do so, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it may not be possible to make changes. Our customer support team will guide you through the process and provide you with the necessary assistance.
Do you offer any warranty on your products?
Yes, we stand behind the quality of our products. Many of our furniture and homeware items come with a manufacturer's warranty. The specific warranty details can be found on each product page. If you have any concerns or issues with a product covered by warranty, please reach out to our customer support team, and we will assist you in resolving the matter as quickly as possible.
